Our Services

Community Crisis Intervention Service (CCIS)

The Community Crisis Intervention Service (CCIS), is a community-led initiative, which responds to individuals who are observed to be in distress and potentially vulnerable, and who may be at risk of suicidal behaviour.

The service provides a timely (within approx. 30mins), non-clinical, community response to individuals experiencing social, emotional or situational crisis over a timeframe of:

  • Thursday, 8pm–Midnight
  • Friday, 6pm-3am
  • Saturday, 6pm-3am
  • Sunday, 4pm-10pm

The service will provide support and offer a short-term solution to manage immediate crisis, which will include risk assessment, de-escalation, and identification of personal support options (friends/family) and other appropriate support and treatment services.

In the past year, the Community Crisis Intervention Service (CCIS) delivered 895 critical and immediate interventions to people in crisis in the city and surrounding area.

Every day the Extern team engage with other partner organisations to assist the communities they serve, and this guide is designed to enable you to  access the support that you may need.

Inside you will find information on services that  provide support, from who to reach out to for  benefits and financial advice, to contact details  for your local crisis support or where to find your nearest pharmacy.

DOWNLOAD A COPY OF OUR COMMUNITY RESOURCE GUIDE

I Can't Keep Safe Right Now

Contact the team

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