Newsletter
OUR VISION
A society where everyone who faces crisis, discrimination, difficult personal challenges or societal inequalities, receives understanding and support towards a better tomorrow. Extern will play its part and will work to achieve this as a Trauma Informed Organisation.
OUR MISSION
To deliver quality trauma informed services that tackle the biggest problems and challenges people face, and to support them to be safe, flourish, feel valued and hopeful. We will ensure that their voice is heard, always..
OUR VALUES
Our values are an expression of what we believe in and they are the five main principles of trauma informed practice. These values guide everything we do and how we interact with everyone..
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SafetyWe will focus on ensuring the physical, mental and emotional safety of both our staff and the people we serve.
- Choice
We believe in the importance of choice. This means giving people options and respecting their rights and responsibilities.
- Collaboration
We will work together, openly and honestly. Every interaction will be respectful and inclusive so that we deliver our services effectively. By advocating with others, we will influence policies that create positive changes in society.
- Trustworthiness
We will make sure our guidelines, policies and behaviours promote honesty and respect amongst our staff, service users and funding partners.
- Empowerment
We will help people reach their personal goals by offering guidance and support. When people feel empowered, they grow in confidence and enjoy a more fulfilled life with a strengthened sense of purpose and worth.
